Shipping & Returns
Shipping
Free UK shipping on every order. No minimum spend, no codes.
- Orders are dispatched within 1–2 working days
- Delivery typically takes 3–5 working days
- You'll receive tracking by email as soon as your order ships
Returns
30-day returns. If you're not happy — or your dog gives it a paws-down — return it unused in its original packaging within 30 days of delivery for a full refund.
To start a return, email packcopaw@gmail.com with your order number.
Leak-proof guarantee
If your Paw Pack Bottle ever leaks in your bag, we'll send you a replacement free of charge. Just email us a photo and your order number.